Last modified: August 23, 2022

Introduction

Acadio, Inc. ("Company" or "We") respect your privacy and are committed to protecting it through our compliance with this policy.

This policy describes the types of information we may collect from you or that you may provide when you visit the website www.acadio.com (our "Website") and our practices for collecting, using, maintaining, protecting, and disclosing that information. This Website is intended for use by businesses and not individual consumers.

We may collect information from:

• Users of this Website (“Website Users”);
• Our education provider customers (“Providers”) who use our website and products to deliver educational content to their end users / students; and
• Students or clients of Providers who are the end users (“Students”).

Website Users should use this Website solely for business and commercial evaluation purposes. Please do not provide individual personal information to the Website (unless you are a Student invited to do so by a Provider and have accepted any applicable Student Terms of Use and related policies).

This policy applies to information we collect:

• On this Website.
• In email, text, and other electronic messages between you and this Website.

It does not apply to information collected by:

• Us offline or through any other means, including on any other website operated by Company or any third party; or
• Any third party, including through any application or content that may link to or be accessible from or on the Website.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website.

By accessing or using this Website, you agree to this privacy policy. This policy may change from time to time (see Changes to Our Privacy Policy). Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

We may have additional privacy policies applicable to Providers and Students.

Children Under the Age of 13

We understand that Students of our Providers may be children under the age of 13. However, our publicly accessible, public-facing Website is not intended for access for children under 13. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on this Website. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at:

444 W. New England Ave., Suite 204
Winter Park, FL 32789
privacy@acadio.com

The foregoing does not apply to Students of Providers who may access certain password-protected portions of the website through a license with a Provider. For those Students, online contact information may be collected solely for protection and security of the website unless stated otherwise in our privacy policy applicable to Students.

Information We Collect About You and How We Collect It

We may collect several types of information from and about Website Users, including information:

• By which you may be identified, such as business name, individual name and business title, postal address, e-mail address, telephone number, or any other identifier by which you may be contacted online or offline ("personal information");
• That is about you but individually does not identify you, such as your location, affiliation with our business partners, usage statistics, and/or
• About your internet connection, equipment you use to access our Website, and usage details.

We collect this information:

• Directly from you when you provide it to us.
• Automatically as you navigate through the site. Information collected automatically may include usage details, IP addresses, geolocation data, and information collected through cookies, web beacons, and other tracking technologies.
• From third parties, for example, our business affiliates.

Information You Provide to Us

The information we collect on or through our Website may include:

• Information you provide by filling in forms on our Website, which may include subscribing to updates about our service, posting material, or requesting further services. We may also ask you for information when you report a problem with our Website.
• Records and copies of your correspondence (including email addresses) if you contact us.
• Your responses to surveys that we might ask you to complete for research purposes.
• Details of transactions you carry out through our Website and of the fulfillment of our services.
• Your search queries on the Website.

You also may provide information to be published or displayed (hereinafter, "posted") on public areas of the Website or transmitted to other Website Users or third parties (collectively, "User Contributions"). Your User Contributions are posted on and transmitted to others at your own risk. Although we limit access to certain pages, please be aware that no security measures are perfect or impenetrable. Additionally, we cannot control the actions of other Website Users with whom you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that your User Contributions will not be viewed by unauthorized persons.

Information We Collect Through Automatic Data Collection Technologies

We may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

• Details of your visits to our Website, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Website.
• Information about your computer and internet connection, including your IP address, operating system, and browser type.

We also may use these technologies to collect information about your online activities over time and across third-party websites or other online services (behavioral tracking).

The information we collect automatically may include personal information related to a specific business, or we may maintain it or associate it with information we collect in other ways or receive from third parties. It helps us to improve our Website and to deliver a better and more personalized service, including by enabling us to:

• Estimate our audience size and usage patterns.
• Store information about your preferences, allowing us to customize our Website according to your individual interests.
• Speed up your searches.
• Recognize you when you return to our Website.

The technologies we use for this automatic data collection may include:

• Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website.

See our Cookie Policy for more information.

• Other Tools. We and our service providers acting on our behalf (like Google Analytics) may use server log files and automated data collection tools like cookies, tags, scripts, customized links, device or browser fingerprints, and web beacons (including clear gifs, pixel tags, and single-pixel gifs) when you access and use the Website.

How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal information:

• To present our Website and its contents to you.
• To provide you with information or services that you request from us.
• To fulfill any other purpose for which you provide it.
• To provide Customers and Students with notices about accounts, including expiration and renewal notices.
• To carry out our obligations and enforce our rights arising from any contracts entered into between us and Providers, including providing services and providing reports in order to fulfill our services, or for billing and collection.
• To notify you about changes to our Website or any products or services we offer or provide though it.
• To allow you to participate in interactive features on our Website.
• In any other way we may describe when you provide the information.
• For any other purpose with your consent.

Disclosure of Your Information

We may disclose aggregated information about our Website Users, and information that does not identify any individual, without restriction.

We may disclose personal information that we collect, or you provide as described in this privacy policy:

• To Providers.
• To corporate affiliates, contractors, service providers, and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.
• To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Acadio's assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by Acadio about our Website Users is among the assets transferred.
• To fulfill the purpose for which you provide it.
• For any other purpose disclosed by us when you provide the information.
• With your consent.

We may also disclose your personal information:

• To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
• To enforce or apply our Terms of Use and other agreements, including for billing and collection purposes.
• If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Acadio, Inc., our customers, or others.

Choices About How We Use and Disclose Your Information

You have choices regarding the personal information you provide to us. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, some parts of this website may be inaccessible or not function properly. For more information, see our Cookie Policy.

We do not control third parties' collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative ("NAI") on the NAI's website located at:

http://www.networkadvertising.org/managing/opt_out.asp.

Accessing and Correcting Your Information

Only Providers and Students may have accounts on or accessible through our Website. If you are a Provider or Student, you can review and change your personal information by logging with your personal login credentials and visiting your account profile page.

You may also send us an email at Support@acadio.com to request access to, correct, or delete any personal information that you may have provided to us. We cannot delete your personal information except by also deleting your user account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on our secure servers behind firewalls.

The safety and security of your information also depends on you. If you have a password for access to certain parts of our Website, you are responsible for keeping this password confidential. Do not share your password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.

Changes to Our Privacy Policy

We will post changes we make to our privacy policy on this page with a notice that the privacy policy has been updated on the Website home page. If we make material changes to how we treat Website Users' personal information, we will notify you through a notice on the Website home page. The date the privacy policy was last revised is identified at the top of the page.

Contact Information

To ask questions or comment about this privacy policy and our privacy practices, contact us at:

444 W. New England Ave., Ste 204
Winter Park, FL 32789
privacy@acadio.com

To register a complaint or concern, please email: privacy@acadio.com.

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